Privacy policy
Privacy Policy
Last updated: August 2026
Symbolia, operated by Mira Accessories Ltd, runs this store and website to provide you with a considered shopping experience. Symbolia is powered by Shopify. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase through Symbolia, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using the Services you acknowledge that you have read and understood it.
Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with us:
- Contact details including your name, address, billing and shipping address, phone number and email address
- Financial information including payment card details and transaction information
- Account information including username, password and preferences
- Transaction information including items viewed, purchased, returned or exchanged
- Communications with us including customer support enquiries
- Device and usage information including IP address, browser type and how you interact with our website
How We Use Your Personal Information
We use your personal information to process orders and payments, fulfil and ship your purchases, manage your account, send order-related notifications, improve the Services and provide a personalised shopping experience. We may also use it for marketing communications (which you can opt out of at any time), security and fraud prevention, customer support and to comply with legal obligations.
How We Share Your Personal Information
We may share your personal information with Shopify and other third party service providers who help us operate our business (including payment processing, shipping and IT services), with business and marketing partners where relevant, and where required by law. We do not sell your personal information.
Our Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses your information and your rights, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
Third Party Links
Our website may contain links to third party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Children's Data
Symbolia is not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their information, please contact us and we will delete it.
Security and Retention
We take reasonable steps to protect your personal information but cannot guarantee absolute security. We retain your information for as long as necessary to provide the Services, comply with legal obligations and resolve disputes.
Your Rights
Depending on where you live you may have the right to access, correct, delete or port your personal information, and to object to or restrict certain processing. If you are based in the UK or EEA you may also have the right to withdraw consent and to lodge a complaint with your local data protection authority. To exercise any of these rights please contact us at contact@symbolia.co.uk.
UK residents may also contact the Information Commissioner's Office (ICO) at ico.org.uk.
International Transfers
Your information may be transferred, stored and processed outside the country you live in. Where personal information is transferred outside the UK or EEA we will rely on recognised transfer mechanisms including Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
Mira Accessories Ltd, trading as Symbolia
Unit 4, Ffos Caerffili Park Lane, Caerphilly, CF83 1BN
contact@symbolia.co.uk
For the purpose of applicable data protection laws, Mira Accessories Ltd is the data controller of your personal information.